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The Public Sector in Hong Kong$
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Ian Scott

Print publication date: 2010

Print ISBN-13: 9789622091726

Published to Hong Kong Scholarship Online: September 2011

DOI: 10.5790/hongkong/9789622091726.001.0001

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Efficiency and Responsiveness

Efficiency and Responsiveness

Chapter:
(p.230) (p.231) 10 Efficiency and Responsiveness
Source:
The Public Sector in Hong Kong
Author(s):

Ian Scott

Publisher:
Hong Kong University Press
DOI:10.5790/hongkong/9789622091726.003.0048

This chapter focuses on efficiency and responsiveness — two values that are significant in meeting the expectations of the people, winning popular support, and reducing legitimacy deficit, particularly in a non-democratic government like Hong Kong. This chapter examines the public sector reforms made by the Hong Kong government in order to enhance efficiency and to develop responsiveness. In addition, the chapter evaluates the extent to which these goals have been achieved.

Keywords:   efficiency, responsiveness, non-democratic government, Hong Kong, public sector reforms

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